
9-1
SECTION 9
System Communication
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Panel Communication with Central Station
This section provides an explanation of formats this system accommodates for reporting alarms and other system
conditions to the central station. The process of a successful transmission consists of both the method of communication
between the control panel and the central station receiver; and the actual way the information is sent and displayed at
the central station.
Report Code Formats
When the panel calls the central station receiver, it waits to hear a
“handshake”
frequency from the receiver to confirm
that the receiver is on-line and ready to receive its message. Once the panel hears the handshake it is programmed to
listen for, it sends its message. The panel then waits for a
“kissoff”
frequency from the receiver acknowledging that the
message was received and understood.
If the handshake frequency is not given or is not understood by the panel, the panel will not send its message. Once the
handshake frequency is received and understood by the panel, the panel will send its message. If there is an error in the
transmission (the receiver does not receive a “valid” message), the kissoff frequency will not be given by the central
station receiver.
The panel will make a total of eight attempts to the primary telephone number and eight attempts to the secondary
telephone number (if programmed) to get a valid message through. If the panel is not successful after its numerous
attempts, the keypad will display “Communication Failure” (on an alpha keypad) or “FC” (on a fixed-word keypad).
The following chart defines the three sets of (handshake/kissoff) frequencies that the panel supports and the different
formats that can be sent for each.
FORMAT
TIME
HANDSHAKE
TRANSMITS DATA
KISSOFF
TRANSMIT TIME
Low Speed
3+1
4+1
4+2
1400Hz
1900Hz (10PPS)
1400Hz
Under 15 secs.
(Standard report)
Sescoa/Rad
3+1
4+1
4+2
2300Hz
1800Hz (20PPS)
2300Hz
Under 10 secs.
(Standard report)
4+2 Express
1400–2300Hz
DTMF (10 cps)
1400Hz
Under 3 secs.
Contact ID
®
1400–2300Hz
DTMF (10 cps)
1400Hz
Under 3 secs.
The following describes each format in greater detail:
3+1 and 4+1 Standard Formats
Comprise a 3- (or 4-) digit subscriber number and a single-digit report
code (e.g., Alarm, Trouble, Restore, Open, Close, etc.).
3+1 and 4+1 Expanded Formats
Comprise a 3- (or 4-) digit subscriber number, and a two-digit report
code. The first digit is displayed on the first line. On the second line, the
first digit is repeated 3 (or 4) times and is followed by the second digit.
This is the “expanded” digit.
4+2 Format
Comprises a 4-digit subscriber number and 2-digit report code.
ADEMCO Contact ID
®
Reporting Format
Comprises a 4-digit subscriber number, 1-digit event qualifier ("new" or
"restore"), 3-digit event code, and 3-digit zone number, user number, or
system status number (see the following page).
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