
CONGRATUMTIONS!
On Your Purchase of the Ademco
4120XM
The purpose of these Installation Instructions is to give you a complete
overview of the system, and provide detailed instructions for installing a
basic system.
CONTACTING TECHNICAL SUPPORT
PLE.ASE,
Before you call Technical Support, be sure you:
● READ THE INSTRUCTIONS!
● Check all wiring connections.
. Determine that the power supply and/or backup battery are
supplying proper voltages.
. Veri& your programming information where applicable.
s Note the proper model number of this product, and the version
level (if known) along with any documentation that came with
the product.
● Note your ADEMCO customer number and/or company name.
Having this information handy will make it easier for us to serve
you quickly and effectively.
You may contact Technical Support via Toll-Free FAX. Please include your
return FAX number. You will receive a reply within 24 hours. You may also
contact Technical Support via modem to ATLIS-BBS, Technical Support’s
Electronic Bulletin Board System. Replies are posted within 24 hours.
East Coast Technical Support: 1-800-645-7492 (8 a.m.-6p.m. E.S.T.)
West Coast Technical Support: 1-800-458-9469 (8 a.m.-5p.m. P.S.T.)
Technical Support FM Number: 1-800-447-5086
ATLIS-BBS Electronic Bulletin Board System: 1-516-496-3980
(1200 -9600 Baud, 8 Data Bits, 1 Start/Stop Bit, No Parity)
ATLIS FM - Automated Fax Retrieval System: l-800-645-7568 /Ext. 1403
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